"So far I have been extremely disappointed with the lack of service. I have had a booking confirmation from MRT for my request, a 12 seat mini bus, as advised on your website for luggage, comfort etc. When I contacted them the best they could do was a 9 seater, which included the driver. Not at all acceptable, it also meant 2 passengers sitting up front with the driver, really, especially in these times of a pandemic. They should be removed from the list of companies used. I have been in touch with Taxicode several times by phone and email , dare I say all unsatisfactorily. The monies have been taken from my account, I have my sons wedding to attend in the Cotswolds . I have had no confirmation of transport. I am really concerned !"